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Search results for “Choice Hotels”
Extending your food and beverage offering
05/06/2019
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5:59:06 PM
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F&B experience should reflect the core and style of the property. For hotel guests it should also be a memorable experience, adding to their overall stay.
What happens to rate parity when Airbnb is an online travel agency?
06/13/2019
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6:05:16 PM
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As lines blur between platform and provider, there are some real questions around rate parity and price competitiveness in this brave new world.
Generation Alpha playing increasing role in travel decisions
05/31/2019
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5:49:13 PM
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While 94% of adults make the final decisions, Gen Alphas have an influence on the destination their parents select (64%), the activities they do (57%), length of trip and hotel selection (both 37%).
Customer loyalty in a hyper-segmented hotel landscape
05/22/2019
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10:18:45 AM
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The greatest value in today's rewards programs should lie in hotel companies' ability to collect, store and utilize data more effectively to help brands offer guests more personalized experiences.
Spotlight on: room service alternatives
05/31/2019
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6:08:21 PM
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Whether it’s exploring the delivery apps or building on-brand partnerships with local eateries, alternatives to traditional room service are certainly offering food for thought for today’s hoteliers.
Airbnb eliminates most guest fees to take on Booking Holdings
05/29/2019
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7:17:59 AM
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Until now, the default was that Airbnb charged hosts a 3 to 5 percent fixed fee, and guests paid a fee of up to 20 percent of the rate for the listing.
The CRM data warehouse
03/26/2019
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4:45:12 PM
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The PMS provides information like recency, frequency, and monetary value, but never about guest preferences, demographics, or what they do when they’re not staying at that particular hotel.
Succeeding in the arena of destination marketing - How LA Tourism excels?
05/16/2019
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7:57:07 AM
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Los Angeles attracted 1.2 million visitors from China last year. The figure is an all-time, making Los Angeles the number one ranked U.S. city for Chinese travellers.
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